Personal Effectiveness and Assertiveness (Course full - register on the reserve list) - Thursday 13 November 2008

Date: 13th November 2008 at 9:30 AM to 13th November 2008 at 4:30 PM

Trainer: Shauna Kane

Venue: Lisburn City Council, Lagan Valley Island, Island Civic Centre, Lisburn

Cost: £60

Other Information:

This one day course is designed to develop greater confidence and the ability to handle conflict situations through acquiring the skills needed to behave assertively at work.

Objective

Provides participants the opportunity to review their strengths and weaknesses.  It enables participants to develop confidence and assertiveness skills to enhance their relationships with others at work and at home and also to become more efficient and effective in achieving goals. 

Participants will be involved in individual and group activities, discussion and role-play.

Bookings should be made online by the TLO, or someone authorised by the TLO.

Note to TLO'S - If you wish to amend the name of the delegate attending the course please Email the details, ie,  Name, Course, Date and new participant name to andrew.morton@lgsc.org.uk

Cancellation Policy:

Substitutions may be made at any time, but please give as much notice as possible.  In the event of a cancellation notified between two weeks and one week before the start of a course, a charge of £60 per training day will be levied.  For a cancellation less than one week before the start of a course, or a nominee's failure to attend a course, a cancellation fee of £120 per training day will be charged to councils.  This principle will also be applied if a participant fails to attend on any day of a course lasting two or more days.  No charge will be levied if a cancelled place is filled from a reserve list.

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